Alternative Dispute Resolution

In this course, students will acquire practical and transferable skills needed to resolve both internal and external conflicts in the Human Resource context. People in organizations must deal with conflict on a daily basis; this course outlines a framework to assist the HR practitioner to introduce ADR as a way to promote a quick and satisfactory resolution to the conflict. Through the development of ideas, tips, and practical solutions to problems, you will be able to assist in the setup of an effective ADR system for your organization.

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.