Emergency Services Communication
Description
Train to work in the challenging field of 911 emergency operations and other dispatch centres. You’ll gain the knowledge, skills, and confidence to handle demanding scenarios, manage the public, and collaborate with emergency personnel.
Equip yourself with the skills to work with a specialized workforce, covering call management, crisis intervention, pre-hospital care, professional communications, equipment operations, and more. Highlights include practical experience shadowing real and simulated emergency calls. Most courses are delivered online, except for one in-person 60-hour placement.
Equip yourself with the skills to work with a specialized workforce, covering call management, crisis intervention, pre-hospital care, professional communications, equipment operations, and more. Highlights include practical experience shadowing real and simulated emergency calls. Most courses are delivered online, except for one in-person 60-hour placement.
Program highlights
- 120 hours placement – 60 hours in your home community and 60 hours in-person in the Sudbury region
- Shadow live and simulated emergency calls
Grads can receive certification from the Association of Public Safety Communications Officials, Canada (APCO)
Admission requirements
For graduates of the new curriculum (OSS): Ontario Secondary School Diploma (30 credits) or equivalent or mature student status, including:
Any grade 12 English (C) or (U)
Program of Study
Semester 1
EMC 1001 APCO Public Safety Telecommunicator
KBD 1001 Computer Keyboarding Skills I
EMC 1012 Emergency Services Structure
EMC 1003 Crisis Intervention
EMC 1010 Foundations of Emergency Comm
PSY 1125 Positive Psychology
Semester 2
EMC 1006 Emergency Management
EMC 1008 Interpersonal Communications
EMC 1009 Emergency Communication Placement
EMC 1011 Placement Seminar
NTN 1001 Stress Wellness and Nutrition
CAT 1000 Advocacy and Ethics
One General Education Course. 1
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
For graduates of the new curriculum (OSS): Ontario Secondary School Diploma (30 credits) or equivalent or mature student status, including:
Any grade 12 English (C) or (U)
Program of Study
Semester 1
EMC 1001 APCO Public Safety Telecommunicator
KBD 1001 Computer Keyboarding Skills I
EMC 1012 Emergency Services Structure
EMC 1003 Crisis Intervention
EMC 1010 Foundations of Emergency Comm
PSY 1125 Positive Psychology
Semester 2
EMC 1006 Emergency Management
EMC 1008 Interpersonal Communications
EMC 1009 Emergency Communication Placement
EMC 1011 Placement Seminar
NTN 1001 Stress Wellness and Nutrition
CAT 1000 Advocacy and Ethics
One General Education Course. 1
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Related Courses
- Computer Keyboarding Skills I
- Crisis Intervention
- Advocacy and Ethics
- Interpersonal Communications
- Emergency Communication Placement
- Foundations of Emergency Comm
- Positive Psychology
- Emergency Management
- Stress Wellness and Nutrition
- Emergency Services Structure
- APCO Public Safety Telecommunicator
- Placement Seminar
Overview
- Institution: Cambrian College
- Program type: Ontario College Certificate
- Language: English
- Program Code: ESCP
- Delivery Method: Fully Online/Distance